waiter/waitress - food and beverage services

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Must be of legal age to mix and serve alcoholic beverages
• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Credentials

Certificates, licences, memberships, and courses

• Smart Serve
• Food Safety Certificate
• Safe Food Handling certificate
• ProServe program

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• Point of sale system

Additional information

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Bending, crouching, kneeling
• Fast-paced environment
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Work under pressure

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

Financial benefits

• Gratuities

Other benefits

• Parking available