hospital receptionist

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector
• Veterinary clinic

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service

Experience and specialization

Computer and technology knowledge

• Electronic medical records
• Switchboard 1-25 lines
• Electronic scheduler
• Word processing software
• Database software
• Electronic mail
• MS Outlook
• MS Word
• MS Windows

Additional information

Security and safety

• Bondable

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Long-term care insurance

Other benefits

• Free parking available