customer service clerk

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Rural area
• Equestrian

Responsibilities

Tasks

• Produce informational materials to increase awareness of services available
• Answer written and oral inquiries
• Assist in the preparation of brochures, reports, newsletters and other material
• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Order office supplies and maintain inventory
• Perform general office duties
• Receive payments
• Sell merchandise
• Answer clients' inquiries and provide information

Experience and specialization

Computer and technology knowledge

• iOS
• MS Excel
• MS Outlook
• MS Windows
• MS Word
• Social Media
• Shopify

Additional information

Security and safety

• Bondable

Transportation/travel information

• Own transportation

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling
• Walking

Personal suitability

• Punctuality
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Dependability
• Quick learner

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth

Support for mature workers

• Applies hiring policies that discourage age discrimination

Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

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