Job is active

customer service manager - retail

from 92 497 $
Full timeExperience not specifiedOn-siteGuelph

About this job

Overview

Languages

Bilingual

Education

  • College/CEGEP

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Determine merchandise and services to be sold
  • Implement price and credits policies
  • Develop and implement marketing strategies
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages

Supervision

  • 3-4 people

Experience and specialization

Computer and technology knowledge

  • Accounting software
  • Word processing software
  • Database software
  • Inventory control software
  • Electronic mail
  • Spreadsheet
  • Adobe Photoshop
  • MS Outlook
  • MS Excel
  • MS PowerPoint
  • MS Word

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail

Personal suitability

  • Adaptability
  • Collaborative
  • Proactive
  • Time management
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Initiative
  • Accurate

Market insight

30% above median
70 909 $

Based on 57 offers with salary for Jobs on-site in Guelph

Full salary breakdown

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from 36 608 $
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Frequently asked questions

What salary can I expect?

The employer lists from 92 497 $ for this role at MIMI IMPORTS in Guelph. For comparison, the local market median is about 70 909 $ based on 57 similar offers.

How do I apply for this job?

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Key conditions are shown above the description. You can also open related listings for MIMI IMPORTS and Guelph.

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