dispatcher, trucks

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Transportation

Responsibilities

Tasks

• Ensure accuracy of completed time sheets, payroll and other summaries
• Ensure proper functioning of equipment
• Maintain work records and logs
• Monitor personnel workloads and locations
• Perform general office duties
• Provide customer service
• Advise vehicle operators of traffic and other problems
• Dispatch personnel according to schedules and work orders
• Dispatch personnel as required by emergency situations
• Follow-up on issues with work orders
• Keep track of shipments
• Knowledge of cross border dispatching regulations and practices
• Knowledge of highway trucking and associated rules and regulations
• Maintain vehicle operator work records
• Operate radio equipment
• Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
• Record mileage, fuel use, repairs and other expenses
• Respond to urgent calls from individual who find themselves in life threatening situation and who require assistance
• Schedule assignments and co-ordinate activities of vehicle operators, crews and equipment

Experience and specialization

Computer and technology knowledge

• Mapping and data visualization software
• Monitoring and tracking software
• Electronic scheduler
• Internet
• MS Windows

Service experience

• Trucking

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Attention to detail
• Fast-paced environment
• Repetitive tasks
• Tight deadlines
• Work under pressure

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player