network system administrator

Overview

Languages

English

Education

• College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Relocation costs covered by employer
• Help desk
• Government department and/or agency
• School or educational institution/establishment
• Office building
• General office

Responsibilities

Tasks

• Install web server hardware and software
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Troubleshoot, maintain and upgrade web server hardware and software
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet
• Implement network traffic and security monitoring software, and optimize server performance
• Perform Web-server backup and recovery operations
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide customer service
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Conduct tests and perform security and quality controls
• Provide business systems, network and Internet support to users in response to identified difficulties
• Manage incidents
• Report on the performance of computer systems and networks
• Give access to computer networks

Supervision

• 1 to 2 people

Additional information

Security and safety

• Bondable
• Enhanced reliability security clearance
• Confidential security clearance
• Secret clearance
• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management
• Honesty

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Pension plan

Other benefits

• Free parking available