Job is active
customer service representative supervisor
from 76 960 $
MYTAXEXPERT INC.Burnaby
About this job
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Requisition materials and supplies
- Organize and maintain inventory
Supervision
- Customer service clerk
- Information clerks
Experience and specialization
Computer and technology knowledge
- MS Office
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Large workload
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Initiative
- Organized
- Reliability
- Team player
Market insight
11% above median69 601 $
69 601 $69 601 $
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Frequently asked questions
What salary can I expect?
The employer lists from 76 960 $ for this role at MYTAXEXPERT INC. in Burnaby. For comparison, the local market median is about 69 601 $ based on 396 similar offers.
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