Job is active
inbound customer service representative - contact centre
from 41 600 $
About this job
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Receive and log complaints
- Maintain and manage digital database
- Answer clients' inquiries and provide information
Experience and specialization
Type of experience
- Call centre
Additional information
Security and safety
- Criminal record check
- Reference required
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Team player
- Ability to multitask
- Quick learner
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
Financial benefits
- Commission
Other benefits
- Parking available
Market insight
40% below median69 601 $
69 601 $69 601 $
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Frequently asked questions
What salary can I expect?
The employer lists from 41 600 $ for this role at Milani Plumbing Heating & Air Conditioning Ltd. in Burnaby. For comparison, the local market median is about 69 601 $ based on 396 similar offers.
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Key conditions are shown above the description. You can also open related listings for Milani Plumbing Heating & Air Conditioning Ltd. and Burnaby.