accommodation services manager

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Prepare budgets and monitor revenues and expenses
• Prepare marketing plans
• Address customers' complaints or concerns
• Establish work schedules
• Organize and maintain inventory

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• MS Word
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Team player

Benefits

Other benefits

• Paid time off (volunteering or personal days)