service centre manager – retail
About this job
Overview
Languages
French
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
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Green job – Help
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This information was provided by the employer; it was not verified by Job Bank.
The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.
Work setting
- Retail business
Responsibilities
Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and organize daily operations
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Recruit, hire and supervise staff and/or volunteers
- Conduct performance reviews
- Supervise office and volunteer staff
Supervision
- 5-10 people
Experience and specialization
Area of specialization
- Operations management
Additional information
Personal suitability
- Adaptability
- Analytical
- Collaborative
- Creativity
- Energetic
- Hardworking
- Integrity
- Proactive
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Ability to multitask
Benefits
Health benefits
- Health care plan
Financial benefits
- Commission
Long term benefits
- Long-term care insurance
Market insight
50% above medianExplore related jobs
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Frequently asked questions
What salary can I expect?
The employer lists from 72 800 $ for this role at Le saloum epicerie internationale in Trois-Rivières. For comparison, the local market median is about 48 609 $ based on 102 similar offers.
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Where can I see employment type and work format?
Key conditions are shown above the description. You can also open related listings for Le saloum epicerie internationale and Trois-Rivières.