Job is active
user support technician
from 43 680 $
Team Wireless Ltd DBA BellCalgary
About this job
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide customer service
- Manage incidents
Market insight
39% below median71 617 $
71 617 $71 617 $
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Frequently asked questions
What salary can I expect?
The employer lists from 43 680 $ for this role at Team Wireless Ltd DBA Bell in Calgary. For comparison, the local market median is about 71 617 $ based on 1 657 similar offers.
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