computer help desk representative - systems
About this job
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Help desk
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
- Manage incidents
Experience and specialization
Computer and technology knowledge
- Jira
- Networking security
- Internet
- Servers
- Desktop applications
- File management software
- Security software
- Word processing software
- Communication software
- MS Windows
- Conduct software testing
Additional information
Transportation/travel information
- Own transportation
- Own vehicle
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
Benefits
Financial benefits
- Bonus
Other benefits
- Free parking available
Market insight
12% below medianExplore related jobs
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Frequently asked questions
What salary can I expect?
The employer lists from 41 600 $ for this role at Atlas Chiropractic System in Tillsonburg. For comparison, the local market median is about 47 460 $ based on 13 similar offers.
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