Customer service adviser
About this job
Overview
Languages
Bilingual
Education
- Secondary (high) school graduation certificate
Experience
No experience (will train)
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
Experience and specialization
Computer and technology knowledge
- Database software
- Internet
- MS Excel
- MS Outlook
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Standing for extended periods
- Walking
Benefits
Financial benefits
- Bonus
- Commission
Other benefits
- Other benefits
Market insight
Near the medianExplore related jobs
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Frequently asked questions
What salary can I expect?
The employer lists from 42 000 $ for this role at Toner Chevrolet Buick GMC ltd. in Grand Falls. For comparison, the local market median is about 40 384 $ based on 8 similar offers.
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