technical support specialist - wholesale trade

Overview

Languages

French

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Heavy equipment

Responsibilities

Tasks

• Oversee the preparation of sales and orders
• Promote sales to existing clients
• Read blueprints to determine dimensions of structure or system and material requirements
• Identify and solicit potential clients
• Assess client’s needs and resources to recommend the appropriate goods or services
• Deliver sales presentations
• Conduct sales transactions
• Prepare and administer sales contracts
• Use sales forecasting software
• Provide input into product design where goods or services must be tailored to suit client's needs
• Consult with clients after sale to provide ongoing support
• Reach to clients after sale or signed contracts to provide ongoing support
• Review and adapt information regarding product innovations, competitors and market conditions
• Provide clients with presentations on the benefits and uses of goods or services
• Resolve product and service related problems
• Troubleshoot problems related to equipment
• Advertise and/or promote products, sales or services
• Provide customer service

Experience and specialization

Type of product

• Industrial supplies

Additional information

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Flexibility

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

• Offers on-the-job training tailored to youth

Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

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