Job is active
customer service representative supervisor
from 55 120 $
Kenan Courier and LogisticsNorth Bay
About this job
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Authorize routine deposits and withdrawals
- Establish work schedules and procedures
- Examine and verify the accuracy of work
- Identify workers’ training needs
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Train staff/workers in job duties, safety procedures and company policies
- Conduct performance reviews
- Perform same duties as workers supervised
- Recruit and hire staff
- Co-ordinate, assign and review work
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- Requisition materials and supplies
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Tight deadlines
- Work under pressure
Personal suitability
- Accurate
- Client focus
- Dependability
- Efficient interpersonal skills
- Initiative
- Organized
- Reliability
- Team player
Market insight
Near the median53 627 $
53 627 $53 627 $
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Frequently asked questions
What salary can I expect?
The employer lists from 55 120 $ for this role at Kenan Courier and Logistics in North Bay. For comparison, the local market median is about 53 627 $ based on 55 similar offers.
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