Job is active
user support technician
from 78 000 $
ED Tech Solutions Inc.Surrey
About this job
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Troubleshoot and resolve technical problems
Market insight
12% above median69 882 $
69 882 $69 882 $
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Frequently asked questions
What salary can I expect?
The employer lists from 78 000 $ for this role at ED Tech Solutions Inc. in Surrey. For comparison, the local market median is about 69 882 $ based on 2 168 similar offers.
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