front desk manager
About this job
Overview
Languages
English
Education
- College/CEGEP
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Negotiate with clients for the use of facilities
- Perform front desk duties
- Address customers' complaints or concerns
- Assist clients/guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
Personal suitability
- Client focus
- Excellent oral communication
- Excellent written communication
- Flexibility
- Team player
Market insight
36% above medianExplore related jobs
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Frequently asked questions
What salary can I expect?
The employer lists from 83 075 $ for this role at TownePlace Suites by Marriott Victoria Airport Sidney in Sidney. For comparison, the local market median is about 60 945 $ based on 41 similar offers.
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