restaurant host/hostess

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant
• Resort
• Hotel, motel, resort

Responsibilities

Tasks

• Advise on wine selection and serve wine
• Inspect dining rooms and other food and beverage serving areas
• Address customers' complaints or concerns
• Answer customers' questions regarding menu items and preparation methods
• Assist clients/guests with special needs
• Attend to seating arrangements for large groups
• Greet customers
• Perform opening and closing activities
• Provide general information on community services
• Receive customers' reservations and assign tables
• Receive payments from customers

Credentials

Certificates, licences, memberships, and courses

• Serving It Right Certificate

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Work under pressure

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Organized
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Gratuities
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• On-site housing options
• Other benefits
• Team building opportunities
• Parking available
• Travel insurance
• Wellness program