Job is active
user support analyst
from 76 800 $
TickTrade Systems Inc.Toronto
About this job
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
Hybrid
Work must be completed both in person and remotely.
Work setting
- Financial technology (FinTech)
- Financial technology
Responsibilities
Tasks
- Report on the performance of computer systems and networks
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Manage incidents
Supervision
- No supervision responsibility
Experience and specialization
Computer and technology knowledge
- Jira
- Linux
- JavaOS
- Zendesk
Additional information
Security and safety
- Criminal record check
Transportation/travel information
- Own transportation
Work conditions and physical capabilities
- Fast-paced environment
- Sitting
Personal suitability
- Client focus
- Excellent oral communication
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Bonus
- Life insurance
- Pension plan
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
- Team building opportunities
Market insight
21% below median97 037 $
97 037 $97 037 $
Explore related jobs
Similar jobs
See all similar jobs
TRUEXPERIENCES TOURS INC.
bus driver
from 58 240 $
Ontario Teachers' Pension Plan
investment manager - banking, credit and investment
from 255 000 $
Lorenzina Agostini, Angelino Agostini
live-in caregiver - seniors
from 39 520 $
Knifewear Group
retail sales associate
from 50 987 $
Tommy Adler
home support worker
from 43 680 $
Benoit Lacelle
child caregiver - private home
from 45 760 $
Frequently asked questions
What salary can I expect?
The employer lists from 76 800 $ for this role at TickTrade Systems Inc. in Toronto. For comparison, the local market median is about 97 037 $ based on 63 similar offers.
How do I apply for this job?
Open the original source page and contact the employer there. Finder never charges job seekers.
Are these jobs up to date?
Yes. Finder regularly refreshes vacancies from public sources and removes closed offers.
Where can I see employment type and work format?
Key conditions are shown above the description. You can also open related listings for TickTrade Systems Inc. and Toronto.