hotel clerk supervisor

Overview

Languages

French

Education

• Bachelor's degree
• or equivalent experience
• Management science

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

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Green job – Help

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This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work setting

• Urban area
• Hotel, motel, resort
• Management

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies

Supervision

• 1 to 2 people

Credentials

Certificates, licences, memberships, and courses

• Front Desk Agent Certification
• Local Tour Guide Certification
• Reservation Sales Agent Certification

Experience and specialization

Specialization or experience

• Green economy sector

Area of specialization

• Operations management

Additional information

Security and safety

• Basic security clearance
• Bondable
• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Standing for extended periods
• Tight deadlines

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Benefits

Health benefits

• Dental plan
• Vision care benefits

Financial benefits

• Gratuities
• Night shift premium
• Piece work

Other benefits

• Free parking available
• Learning/training paid by employer
• On-site amenities
• Other benefits
• Parking available
• Variable or compressed work week
• Wellness program