family service worker

Overview

Languages

English

Education

• College/CEGEP

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Programs dealing with Fetal Alcohol Spectrum Disorder (FASD)

Work setting

• Social service or charity agency

Responsibilities

Tasks

• Prepare reports or case histories
• Supervise support staff
• Administrative and office activities
• Conduct social research
• Assess client's relevant skill strengths and development needs
• Conduct follow-up assessments
• Resolve conflict situations
• Maintain program statistics for purposes of evaluation and research
• Screen, recruit and train volunteers and support staff
• Assist clients/guests with special needs
• Accompany clients to appointments and social outings
• Supervise office and volunteer staff
• Supervisory Experience

Supervision

• 5-10 people

Credentials

Certificates, licences, memberships, and courses

• CPR Certificate

Experience and specialization

Area of work experience

• Community service organization

Additional information

Security and safety

• Criminal record check
• Child welfare check
• Driving record check (abstract)

Transportation/travel information

• Own vehicle
• Valid driver's licence
• Travel expenses paid by employer

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Large workload

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Values and ethics
• Client focus
• Excellent written communication
• Flexibility
• Initiative
• Team player
• Organized

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Group insurance benefits
• Life insurance
• Mileage paid
• Registered Retirement Savings Plan (RRSP)

Long term benefits

• Maternity and parental benefits

Other benefits

• On-site recreation and activities
• Other benefits
• Paid time off (volunteering or personal days)
• Team building opportunities
• Wellness program

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)

Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

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