Job is active
user support technician
from 76 960 $
About this job
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
Market insight
19% above median64 559 $
64 559 $64 559 $
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Frequently asked questions
What salary can I expect?
The employer lists from 76 960 $ for this role at Rian Consulting Inc. in York. For comparison, the local market median is about 64 559 $ based on 195 similar offers.
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Where can I see employment type and work format?
Key conditions are shown above the description. You can also open related listings for Rian Consulting Inc. and York.