front desk clerk, hotel
About this job
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Computerized bookkeeping system
Additional information
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
- Team player
Market insight
47% below medianExplore related jobs
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Frequently asked questions
What salary can I expect?
The employer lists from 35 360 $ for this role at Super 8 Three Hills by Wyndham in Three Hills. For comparison, the local market median is about 66 847 $ based on 20 774 similar offers.
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Key conditions are shown above the description. You can also open related listings for Super 8 Three Hills by Wyndham and Three Hills.