Job is active
user support technician
from 76 544 $
About this job
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Provide customer service
Market insight
14% above median67 407 $
67 407 $67 407 $
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Frequently asked questions
What salary can I expect?
The employer lists from 76 544 $ for this role at OMIKAN TECHNOLOGIES INC. in Delta. For comparison, the local market median is about 67 407 $ based on 102 similar offers.
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Key conditions are shown above the description. You can also open related listings for OMIKAN TECHNOLOGIES INC. and Delta.