records manager - business services

Overview

Languages

English

Education

• Bachelor's degree

Experience

5 years or more

Hybrid

Work must be completed both in person and remotely.

Work setting

• Consulting firm

Responsibilities

Tasks

• Analyze and provide advice on the managerial methods and organization of an establishment
• Conduct quality audits
• Develop quality management and quality assurance standards
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Propose improvements to methods, systems and procedures
• Plan the re-organization of operations
• Provide customer service
• Oversee development of communication strategies
• Manage knowledge
• Plan and control budget and expenditures
• Direct and advise staff in the development and implementation of service quality assessment strategies

Experience and specialization

Computer and technology knowledge

• MS Word
• MS Excel
• MS PowerPoint
• MS Outlook
• MS Office
• Computer assisted records management system
• API

Area of work experience

• Project coordination
• Research and development

Area of specialization

• Business management
• Process improvement
• Risk management
• Business methods analysis
• Organizational analysis
• Management analysis
• Operations management
• Operational methods research
• Corporate development planning
• Program evaluation and review
• Project management
• Internal audit
• Business process management
• Cybersecurity
• E-commerce

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player
• Time management
• Integrity

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Supports for visible minorities

• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Employment groups - Help

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Close