network support technician

Overview

Languages

English

Education

• College/CEGEP
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Computer hardware or software retailer/wholesaler
• Help desk
• Telecommunications service provider
• Information technology (IT) infrastructure

Responsibilities

Tasks

• Install software
• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Monitor the performance of computer systems and networks
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Set up local area networks and connections to the Internet

Credentials

Certificates, licences, memberships, and courses

• Cisco certified network associate
• CompTIA Security+ Certification

Additional information

Transportation/travel information

• Willing to travel regularly
• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Gasoline paid
• Mileage paid

Other benefits

• Free parking available