Job is active

hotel front office manager

from 68 000 $
Full timeExperience not specifiedOn-siteToronto

About this job

Overview

Languages

English

Education

  • College/CEGEP

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Non-smoking
  • Air conditioned

Work setting

  • Urban area
  • Relocation costs not covered by employer

Responsibilities

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory

Supervision

  • 16-20 people

Experience and specialization

Computer and technology knowledge

  • MS Word
  • Central reservation system (CRS)
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Windows

Additional information

Security and safety

  • Bondable
  • Basic security clearance
  • Enhanced reliability security clearance
  • Criminal record check

Transportation/travel information

  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Pension plan

Long term benefits

  • Long-term care insurance
  • Maternity and parental benefits
  • Tax-Free Savings Account (TFSA)

Other benefits

  • Learning/training paid by employer
  • Other benefits
  • Paid time off (volunteering or personal days)
  • Team building opportunities
  • Parking available
  • Travel insurance
  • Wellness program

Market insight

Near the median
71 932 $

Based on 505 offers with salary for Jobs on-site in Toronto

Full salary breakdown

Frequently asked questions

What salary can I expect?

The employer lists from 68 000 $ for this role at Chelsea Hotel Toronto in Toronto. For comparison, the local market median is about 71 932 $ based on 505 similar offers.

How do I apply for this job?

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Where can I see employment type and work format?

Key conditions are shown above the description. You can also open related listings for Chelsea Hotel Toronto and Toronto.

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