Electronic commerce (e-commerce) sales coordinator

Overview

Languages

English

Education

• College/CEGEP

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

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Green job – Help

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The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Responsibilities

Tasks

• Prepare written material such as reports, briefs, website content
• Conduct surveys and analyze data on the buying habits and preferences of wholesale and retail consumers
• Conduct analytical marketing studies
• Evaluate customer service and store environments
• Conduct online marketing, E-commerce and Website promotions
• Maintain and manage digital database
• Consult with clients after sale to provide ongoing support
• Verify stock availability from current inventories
• Plan, direct and monitor activities of sales department
• Develop promotional materials
• Co-ordinate activities with warehouse and production units
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Respond to requests for help and information from Website visitors and Website designers
• Plan, direct and evaluate the activities of firms and departments that develop and implement advertising campaigns to promote the sales of products and services
• Monitor and evaluate
• Prepare reports for senior management
• Oversee the preparation of written material for website content

Experience and specialization

Computer and technology knowledge

• MS Office
• MS Outlook
• Adobe Photoshop
• MS Excel
• MS Word
• Spreadsheet
• Database management
• Google Drive
• Shopify
• Electronic mail
• Internet

Additional information

Work conditions and physical capabilities

• Work under pressure
• Tight deadlines
• Fast-paced environment
• Attention to detail
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Judgement
• Organized
• Team player
• Accurate
• Dependability
• Reliability
• Integrity