retail store supervisor

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Retail service establishment
• Retail business

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash
• Conduct performance reviews

Supervision

• 16-20 people
• Cashiers
• Retail salespersons and sales clerks

Experience and specialization

Area of specialization

• Retail store

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Manual dexterity
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Judgement
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan

Financial benefits

• Bonus
• Life insurance
• Pension plan

Long term benefits

• Maternity and parental benefits