manager, accommodation services

Overview

Languages

English

Education

• Bachelor's degree

Experience

5 years or more

Hybrid

Work must be completed both in person and remotely.

Work site environment

• Non-smoking

Work setting

• General office
• Real estate management companies

Budgetary responsibility

• 0 - $100,000

Responsibilities

Tasks

• Develop and implement policies and procedures for daily operations
• Recruit and hire staff
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Conduct training sessions
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Assist clients/guests with special needs
• Develop and implement business plans
• Establish work schedules
• Manage events
• Project management
• Manage contracts
• Ensure accuracy and compliance to accounting standards, procedures and internal control
• Plan budgets and monitor revenues and expenses
• Resolve complaints and claims

Supervision

• More than 20 people

Experience and specialization

Computer and technology knowledge

• MS Word
• Quick Books
• Central reservation system (CRS)
• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS PowerPoint
• MS Windows
• Google Drive

Additional information

Security and safety

• Basic security clearance
• Confidential security clearance

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods
• Large workload

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Team player

Benefits

Other benefits

• Other benefits
• Team building opportunities
• Parking available