Salary insights

Salary in Customer service on-site in Canada

Market pay levels based on 66 offers with salary.

Browse vacancies

Recalculated from open vacancies where the employer states pay.

Median39 520 $Half of offers pay more, half pay less
Average47 189 $Arithmetic mean of all offers
Lower quartile36 608 $25% of offers pay less
Upper quartile57 200 $25% of offers pay more

How pay is distributed

The band covers the middle half of the market (25th–75th percentile), the line marks the median.

Lower quartile36 608 $
Median39 520 $
Upper quartile57 200 $

What the numbers mean

  • Half of all offers fall between 36 608 $ and 57 200 $.
  • Every fourth offer pays more than 57 200 $.
  • The upper quartile is 56% above the lower one.
  • The average (47 189 $) is 19% above the median — a few high offers pull it up.
  • The estimate uses 66 vacancies with a stated salary.

Compare your salary

Check in one step whether your pay is above or below the market for this selection.

Vacancies with salary

All matching vacancies
City of Thunder Bay Thunder Bay ·

Customer service director

from 112 128 $

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 3 years to less than 5 years On site Work m…

Full timeOn-siteThunder Bay
IQBAL FOODS Oakville ·

customer service managing supervisor

from 90 480 $

Overview Languages English Education College/CEGEP Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work…

Full timeOn-siteOakville
Harlow Payments Montreal ·

call centre manager

from 72 800 $

Overview Languages Bilingual Education College/CEGEP Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Wo…

Full timeOn-siteMontreal
Calculus Financial Rosser ·

customer service representatives supervisor - financial services

from 64 480 $

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 2 years to less than 3 years On site Work m…

Full timeOn-siteRosser
Prince Auto Collision Brampton ·

customer service agent

from 47 840 $

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 to less than 7 months On site Work must be completed at the physical location. There is no o…

Full timeOn-siteBrampton
Transport Bourret Inc. Drummondville ·

customer service agent

from 47 840 $

Overview Languages Bilingual Education No degree, certificate or diploma Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option t…

Full timeOn-siteDrummondville

Frequently asked questions

Why show the median instead of the average?

The median (39 520 $) is the middle of the market: half of the offers pay more and half pay less. Unlike the average (47 189 $), it is not skewed by a handful of very high salaries.

What does the typical range mean?

From 36 608 $ to 57 200 $ is the middle half of all offers — the 25th to 75th percentile. A quarter of vacancies pay below 36 608 $ and a quarter above 57 200 $.

Where does the data come from?

From 66 open vacancies with a stated salary that Finder collects from public sources. Numbers are recalculated as the selection changes.

How do I tell whether I am paid fairly?

Compare your pay with the median and the quartiles: near 39 520 $ is the market level, above 57 200 $ is the strong quarter, below 36 608 $ is a reason to negotiate. Use the “Compare my salary” button on this page.

How we calculate salaries

Short methodology and the data behind these numbers.

  1. 1We collect offersOnly vacancies from open sources where the employer states pay are used.
  2. 2We normalise themA salary range is reduced to one comparable value per vacancy.
  3. 3We compute percentilesMedian, quartiles and the average are calculated from at least 5 offers; otherwise the wider country market is shown.
  4. 4We refresh the numbersStatistics are recomputed as new vacancies appear and closed ones drop out.

Figures are pay as published by employers: taxes, bonuses and seniority inside a grade are not accounted for.