Contact Centre Representative (French/English)
WHO WE ARE Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in…
WHO WE ARE Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in…
. Monitor and respond to visitor feedback on digital platforms (e.g., Google, TripAdvisor) with professionalism and tact
TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers. This posting
. As part of the Visitor Experience team, you will play a key role in delivering exceptional customer service by providing... is a customer-focused communicator with strong problem-solving…
of our Visitor Experience team. First interview: A 30-minute in-person interview with the Hiring Manager and a member of the HR team
timely and professional responses to inquiries, assisting with ticketing and membership sales, troubleshooting visitor issues... common inquiries. Actively promote ROM’s offerings, includin…
of our Visitor Experience team. First interview: A 30-minute in-person interview with the Hiring Manager and a member of the HR team
's Photography & Imaging team. Reporting to the Senior Photographer, this role is responsible for producing high-quality digital
-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case
photography and digital assets that support the documentation, preservation, publication, research, security, and promotion of ROM
Manager, Media Productions, this role is responsible for maintaining and supporting audiovisual systems across exhibitions... Manager and relevant team members. You may be asked to present…
passionate and dynamic team members who embody our mission and values. WHO WE NEED We are seeking an AV Technician & Media
Production Assistant to support audiovisual operations and media production initiatives across the museum. Reporting to the
standing, in accordance with PSIS Act at the time of application. Hold First Aid and CPR Level “C” and Automated External
IN OUR INTERVIEW PROCESS * Interview: A 40-minute in-person or virtual interview with the Hiring Manager and a member of the HR team
IN OUR INTERVIEW PROCESS * Interview: A 40-minute in-person or virtual interview with the Hiring Manager and a member of the HR team
passionate and dynamic team members who embody our mission and values. WHO WE NEED As a Security Guard, you are committed... to providing superior proactive and reactive security services.…
holidays, and full-time hours during peak periods (e.g., December holidays, March Break, Family Day weekend) SALARY & TERMS
at the service desk with museum planning, ticketing, and memberships Support sales and engagement by identifying cross... in hospitality, tourism, or customer service is an asset Up to 1 ye…
individuals to join ROM as a Visitor Experience Concierge. Reporting to the Assistant Managers of Visitor Experience and working
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