hotel front desk supervisor

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Requisition materials and supplies
• Advise managers and employees on staffing policies and procedures
• Schedule and assign duties of housekeeping staff
• Record and balance daily transactions
• Inspect products to ensure quality and conformity to specification
• Enforce policies and procedures
• Check information gathered for completeness and accuracy
• Resolve complaints and claims