information technology (IT) specialist

Overview

Languages

English

Education

• College/CEGEP
• or equivalent experience

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

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Green job – Help

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This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Work setting

• Help desk
• Manufacture
• Private company, corporation or industry
• Information technology (IT) infrastructure

Responsibilities

Tasks

• Confer with clients to identify requirements
• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Prepare cost-benefit and return-on-investment analyses to support system implementation
• Design, develop and implement information systems business solutions
• Provide advice on information systems strategy, policy, management and service delivery
• Assess physical and technical security risks to data, software and hardware
• Develop policies, procedures and contingency plans to minimize the effects of security breaches
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Robotic process automation
• Usability testing
• Operate automatic or other testing equipment to ensure product quality
• Consult with clients after sale to provide ongoing support
• Execute and document results of software application tests and information and telecommunication systems tests

Credentials

Certificates, licences, memberships, and courses

• Associate Computing Professional (ACP)
• Microsoft Dynamics Certification
• Microsoft SQL Certification
• Microsoft certified professional (MCP)
• Microsoft certified technology specialist (MCTS)
• Network+ Certification
• Red Hat certified engineer (RHCE)
• VMware certified professional
• WatchGuard Certification
• Certified Computing Professional (CCP)
• Certified Management Consultant (CMC)
• Registration as a Professional Engineer
• Microsoft Certified Systems Engineer (MCSE)
• A+ Certification

Experience and specialization

Computer and technology knowledge

• Android
• BMC Remedy
• Cloud
• Model-View-Controller (MVC)
• Sencha
• Spring Framework
• Virtualization
• Device drivers
• Networking software
• Networking hardware
• Networking security
• Extranet
• Intranet
• Internet
• Servers
• File management software
• Security software
• Multimedia software
• Mail server software
• Image editing software
• Web service design
• Database software
• Spreadsheet
• MS Office
• MS Windows
• SQL
• React.js
• Firewall
• MS Active Directory
• MS Outlook
• MS SQL Server

Area of work experience

• Project implementation
• Information technology (IT) service delivery
• Quality assurance or control

Specialization or experience

• Specialized environmental skills and knowledge

Area of specialization

• Cybersecurity
• Testing

Additional information

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Manual dexterity
• Attention to detail
• Ability to distinguish between colours
• Sound discrimination
• Sitting
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Benefits

Other benefits

• Free parking available
• Parking available