Job is active
user support technician
from 78 520 $
Edge Acoustics Ltd.Langley
About this job
Overview
Languages
English
Education
- College/CEGEP
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Give access to computer networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Perform Web-server backup and recovery operations
- Provide problem-solving services to network users
- Install software and hardware and configure operating system software in preparation for testing
- Troubleshoot problems related to equipment
Benefits
Health benefits
- Health care plan
Market insight
22% above median64 447 $
64 447 $64 447 $
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Frequently asked questions
What salary can I expect?
The employer lists from 78 520 $ for this role at Edge Acoustics Ltd. in Langley. For comparison, the local market median is about 64 447 $ based on 291 similar offers.
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